Privacy Policy — Dough Tech

Last updated: September 4, 2025

Dough Tech (“Dough Tech,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit doughtech.com (the “Site”), contact us, or use our products and services.

We are a U.S.-based provider of commercial, retail, and industrial baking equipment and related services. Our main office is at 1211 S. Swaner Rd., Salt Lake City, UT 84104; phone 1-800-896-3706.

1) Information We Collect

A) Information You Provide to Us

  • Contact details (name, email, phone, company, role)

  • Business information (location, service needs, equipment interests)

  • Communications (messages, service requests, quotes, purchase/warranty info)

  • Job applications (resume/CV and related info, if applicable)

B) Information Collected Automatically

  • Device/usage data (IP address, browser type, pages viewed, time on page, referring pages/links)

  • Cookies and similar technologies to enable core functionality, remember preferences, and measure Site performance

C) Information from Third Parties

  • Service providers (hosting, analytics, logistics, email, CRM)

  • Principals/manufacturers (for order fulfillment, installation, warranty)

  • Public sources (business websites/directories for B2B accuracy)

2) How We Use Information

We use information to:

  • Provide, operate, and improve the Site and our services

  • Respond to inquiries, prepare quotes, fulfill orders, and schedule service

  • Send administrative messages (order updates, warranty info, policy changes)

  • Perform analytics, security monitoring, debugging, and fraud prevention

  • Comply with law, enforce terms, and protect our rights and users

Optional marketing: We may send B2B product updates and promotions. You can opt out at any time (see Your Choices).

3) Legal Bases (EEA/UK/Swiss Users)

Where applicable, we rely on:

  • Contract (to provide requested products/services)

  • Legitimate interests (to improve our Site/services, secure systems, B2B marketing)

  • Consent (where required, e.g., certain cookies/marketing)

  • Legal obligation (tax, accounting, compliance)

4) Cookies & Similar Technologies

We use:

  • Strictly necessary cookies for core Site functions

  • Functional cookies to remember preferences

  • Analytics cookies to understand Site performance

You can manage cookies in your browser settings. If required in your region, we will present a cookie banner/manager for consent choices.

5) How We Share Information

We do not sell personal information. We may share information only as needed with:

  • Vendors/service providers (hosting, IT/security, analytics, email, CRM)

  • Manufacturers/logistics partners for fulfillment, delivery, installation, and warranty support

  • Professional advisors (accounting, legal) and government/law enforcement when required

  • Successors to our business (e.g., merger, acquisition, or asset transfer)

6) Data Retention

We retain personal information only as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements.

7) Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

8) Your Choices

  • Marketing opt-out: Click “unsubscribe” in any marketing email or contact us at info@doughtech.com

  • Cookie controls: Use browser settings or our cookie banner where available

  • Do Not Track: We do not respond to DNT signals at this time

9) Your Privacy Rights

Depending on where you live, you may have rights such as:

  • Access to the personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of your personal information

  • Portability of your information

  • Opt-out of certain processing (e.g., targeted advertising, where applicable)

California residents (CCPA/CPRA): We do not sell or share personal information as defined by California law. If this changes, we’ll update this Policy and provide a “Do Not Sell or Share My Personal Information” link.

Utah residents (UCPA): You may request access, deletion, portability, and opt-out of targeted advertising where applicable.

To exercise rights, email info@doughtech.com or use our Contact Us page. We may need to verify your identity.

10) International Data Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. and other countries that may not provide the same level of protection. Where required, we use appropriate safeguards for cross-border transfers.

11) Children’s Privacy

Our Site and services are intended for business and professional use. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we’ll delete it.

12) Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

13) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date indicates the latest revision. Significant changes will be posted on this page.

14) Contact Us

Dough Tech
1211 S. Swaner Rd.
Salt Lake City, UT 84104
Phone: 1-800-896-3706
Email: info@doughtech.com

Hours: Monday–Friday, 8:00 am–5:00 pm; closed weekends.